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Risk Assessment – Covid 19  

Updated and effective from 01 February 2022

The safety of our customers and employees is paramount to us. We have in line with the current Government Guidance reviewed and updated our procedures which gives you our customers, the confidence to travel with us and our employees to have peace of mind when at work.

We will continue to review these measures regularly.

Risk Controls

A number of key risk controls will still be implemented:

Social Distancing
  • If passenger numbers allow, we will keep the front seats of the coach free from use by customers.
  • Ideally, we would like to request that passengers fill vehicles from the back and empty from the front where possible to reduce interaction
  • We would request passengers to remain seated at all times to reduce contact with others
  • Drivers will alight the vehicle to a safe distance when passengers are boarding or disembarking to reduce interaction
Cleaning and personal hygiene
  • Continued Enhanced cleaning regimes and increased frequency of cleaning touch points
  • Drivers to wipe down communal areas during the day with disinfectant
  • Regular aerosol based disinfection (fogging) carried out on vehicles
  • We would prefer for our customers to continue to wear a face covering on private hire (this is not enforceable) unless part of an exempt group or customer has a medical condition preventing this.
  • Admin to ensure hirer/group aware of additional measures in place and understood/agreed
  • Drivers to wash hands regularly. Hand sanitiser provided for driver to use when washing facilities are not available.
Managing customers, colleagues and partners
  • Management structures allow overview and regular supervision of these control measures
  • All colleagues briefed and or trained on the relevant guidelines
  • Monitoring to ensure compliance with risk controls
  • Communication via briefings, posters, announcements on any new developments
  • Regular washing of hands before  commencement of work and driving duty.
  • Regular lateral flow tests undertaken.

Small enough to care, large enough to cope

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